Circuit Troubleshooting
Your T-1 to the Internet is down and your provider tells you there is nothing wrong with the circuit. Worse, they say your router is bad. Meanwhile, your business is losing thousands of dollars (or more) per hour without Internet connectivity. What do you do?
Datanode can help! With more than 30 years’ experience in dealing with the phone companies, Datanode is very successful as a customer advocate. In our experience, more than 90% of the time circuit outages are not the fault of the customer.
We have many success stories where clients, at the end of their rope, have called on us to represent them to the telco providers in troubleshooting a stubborn problem. We’ve seen everything from mis-provisioned circuits to tree limbs waving in front of a microwave transmitter causing intermittent and random outages
Contact us today for more information or if you’d like us to be your advocate.